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cancellation and refund policy
We understand that there are times where you may be unable to attend once payment has been made and we will always try to help where we can.
You may cancel your booking at any time provided that the cancellation is made by the person submitting the booking form and is communicated to us in writing.
Cancellation of your booking should be confirmed and notified by email.
CDC reserves the right to cancel any class and offer an alternative date or a refund.
All payments include a non-refundable deposit of 30%.*
You may cancel your booking at any time provided that the cancellation is made by the person submitting the booking form and is communicated to us in writing.
Cancellation will take effect from the day that the written request is received by us.
Cancellation 12 weeks plus before the start of your Atelier: 100% refund, minus the deposit.*
Cancellation 6 to 12 weeks before the start of your Atelier: 50% refund, minus the deposit.*
Cancellation Up to 6 weeks before the start of your Atelier: 0% refund will be given.*
After that, there is no refund unless the booking is cancelled by CDC, in which case we will offer the option of rebooking an alternative date, or a full refund.*
Once your Atelier has commenced, no refund or part refund or unused portion of your booking will be repaid in the event of cancellation by you.
We are exempt from fulfilling our contractual obligations for causes that could not be anticipated and/or are beyond our control, including an act of God, act of man, act of government, and other impersonal events or occurrences. That being said, we have integrity and will endeavour to provide you with the services mentioned.
* However, If you are unable to attend our Atelier due to government-imposed COVID-19 travel or social distancing restrictions, an alternative date will be offered within 12 months for the same price. If the participant prefers a full refund will be made.
CDC cannot be held responsible for any participants’ costs and expenses, in any circumstance, other than booking fees received. For example, CDC cannot be responsible for travel cancellation charges or bank charges incurred or loss of earnings or any other costs other than the fees received from the participant.
CDC reserves to right to replace the teacher or supervisor at CDC discretion.
CDC reserves the right to cancel classes or any activity for any student for health and safety reasons or disruptive behaviour.
COVID POLICY
During the current COVID pandemic we are extremely aware of the health and wellbeing of all our staff students and retreat participants. With this at the forefront of our minds CDC will follow all French government advice guidelines and regulations and will expect all CDC visitors to do the same. The following CDC guidelines are subject to change to whatever changing advice is received.
A COVID assessment will be made for all activities and this will be available by email or be displayed inside the studio for the benefit of all.
General Controls
Masks should be worn on site by all visitors and staff but can be removed by students or participants during classes bum us be replaced during breaks or at the end of class,
CDC reserves the right to refuse entry to studios to anyone without a mask.
Children under the age of 12 will not be required to wear one.
We will take temperatures at the start of morning practice for those on retreat.
We will provide hand sanitiser stations in each studio and bathrooms and eating areas for the benefit of all participants.
We will clean all studios each morning and sanitise equipment.
If a participant is in residence they will be provided with cleaning materials to clean their own room which we would recommend daily.
CDC will maintain a regular cleaning regime of communal areas, bathrooms and toilets.
Those coming on a yoga retreat should bring their own equipment or we can provide dedicated equipment for individual use only, for the duration of their stay and guarantee this equipment will not have been used for 4 days prior to the retreat.
Wherever possible windows to studios will be kept open during classes to allow fresh air circulation
For residential retreat participants, during meal times Instead of one large table several different areas will be offered to allow social distancing to be respected.
The Covid policy is subject to review.
